Refund and cancellation policy

Last updated: 2 September 2026

Charges are taken by Stripe for ZAY FUTURE LTD. Prices are in SGD as shown at checkout.

Rejected before go-live. If we reject the listing, we refund the package fee to the original payment method.

Cancel before approval. Email asange@zayfuture.com with the Stripe receipt. If the tile is not yet public we refund the fee.

After the tile is public. The fee is not refunded for the booked window. We may remove the tile without a refund if the listing breaks the guidelines.

Chargebacks. A dispute on a published placement can lead to immediate removal.

Refunds usually show in 5–10 working days depending on the card issuer.